Now I get to do something with that force scale I built. I had a request some time ago to talk about friction. Friction is surprisingly complicated. When two surfaces rub against each other, why is ...

Watch this video to learn more about friction. Find out about different types of friction and how we can increase or reduce it. Friction is a force between two surfaces rubbing against each other. If ...

Stanford’s Bob Sutton and Huggy Rao on how to boost efficiency and satisfaction while also improving innovation and decision-making. Organizations too often subject their employees and customers to ...

Is friction real? Once, with the quiet certainty of someone who just stayed up all night in the company of equations describing concrete, my college roommate told me that friction was made up. Now, ...

Today, everything is frictionless. Whether you’re parking your car, selling your home, hitting the drive-thru or drying your hair, there’s a company promising to save you time and eliminate any hassle ...

Jerry Cao is a UX content strategist at UXPin — the wireframing and prototyping app. To learn how to master the art of persuasive design, check out Interaction Design Best Practices: Time & Behavior.

The machine doesn’t care what it’s making—only that it’s making it fast. Frictionless systems optimize output. But meaning, memory, and margin live in the mess it leaves behind. The great smoothing is ...

Most technology investments fail not because they lack innovation, but because they create complexity instead of removing it. Enterprise leaders often equate more features with more value. But the ...

Customers, as we all know, are a fickle bunch. Considering how customer loyalty is far from abundant these days, there are many ways to lose a customer, but the biggest turn-off for today’s consumers ...