Think e-mail writers have become more effective and polite in the last decade? Maureen Bertolo begs to differ. Not only do the dreaded “reply all” and SHOUT e-mail blunders persist, but also, Twitter ...

Think e-mail writers have become more effective and polite in the last decade? Maureen Bertolo begs to differ. Not only do the dreaded "reply all" and SHOUT e-mail blunders persist, but also, Twitter ...

Email is a part of nearly every facet of modern life. From an important report for your boss to an informal note for a family member, email is one of the main ways we communicate. That means that in ...

We have all received e-mails that we’d wished were shorter, simpler and more actionable. Likewise, we have all probably sent ones that we immediately wished we could unsend because we missed an ...

For many professionals, responding to emails takes up a sizable chunk of work time, a 2019 study by Adobe found. As millions of employees log in from home and correspond via email during the ...