Silverback AI Chatbot has announced ongoing development and refinement of its AI Assistant feature, reflecting significant shifts in how organizations manage digital communication, user interaction, ...

Silverback AI Chatbot has announced ongoing advancements to its AI chatbot system, reflecting broader shifts in how organizations manage digital communication, user interaction, and automated ...

Chatbots have settled into a permanent role within enterprise systems. By 2026, they support customer interactions, employee ...

Chatbots can make interactions easier for both customers and businesses—if they’re carefully developed. If the bot can’t answer common questions or guide a customer through all the steps needed to ...

Silverback AI Chatbot has announced an enhancement to its conversational automation platform with a focus on expanding the capabilities of its AI Agents system. The new update supports a growing shift ...

Silverback AI Chatbot has announced an update to its AI Agents framework, extending the platform’s ability to support businesses in automating structured workflows and customer engagement processes.

Yesterday, The Washington Post reported that AI start-up Delphi cannot use OpenAI’s platform after it created Dean.Bot, a chatbot mimicking Representative Dean Phillips (D-MN) for a super PAC ...