My notes were everywhere until I turned them into one searchable system that actually works.

How to Make a Call Center Knowledge Base Reps Actually Use Your email has been sent A call center knowledge base needs careful consideration to be relevant. Here’s how to create a helpful resource ...

Anyone familiar with a free knowledge base app/script that can be used in unix servers? As a way to provide documentation and information online?<BR><BR>I've been scouring google and sourceforge but I ...