The Amazon Echo can be a handy accessory to have in your home, but there are common problems that can pop up. Here's how to ...

Amazon Alexa+ beta testing revealed major issues, with users calling it 'unbearably erratic' and blaming failures for real-world problems before launch.

Amazon’s Alexa was one of the many tech services impacted by a major Amazon Web Services outage that started on Monday morning, Oct. 20. According to Downdetector, reports of an Alexa outage peaked ...

Amazon's AI-powered Alexa+ has improved smart home controls and conversation abilities, but the Alexa app is still buggy.

Mihail Eric claims Amazon missed its chance to become a conversational AI leader with Alexa due to technical and bureaucratic issues in the company.