最近跟几个做企业数字化的朋友聊天，他们都在吐槽同一个问题，花大价钱上了AI大模型，结果用起来磕磕绊绊，采购订单算不明白，库存数字查不准，好好的“智能大脑”愣是成了“摆设”。

文 | 沈素明在企业管理中，“Workflow”（工作流）早已不是什么新鲜词。早在二十年前，当我们实施 OA 或 ERP 系统时，每天都在和审批流、业务流打交道。那时，它代表着刚性的规则：如果 A 发生了，必须经过 B 签字，才能流向 ...

ServiceNow NOW and Salesforce CRM are leading workflow automation platforms, helping enterprises streamline operations through cloud-based software and AI-powered tools. Platforms provided by these ...

Rocket CRM has announced an expansion of its workflow intelligence features, enhancing its CRM automation system to better support businesses in managing the entire customer lifecycle. This ...

Zapier reports that integrating humans into AI workflows (HITL) ensures oversight, addresses ambiguity, and enhances decision ...

HoneyBook stands out as a versatile CRM platform designed specifically for creative entrepreneurs and small businesses. It ...

Agile CRM is a feature-rich all-in-one CRM solution that caters to the needs of small and medium-sized businesses. With its ...

At its Knowledge 2025 event last week, ServiceNow unveiled a new AI-powered CRM platform and an increased focus on the CRM market that challenges traditional approaches and established leaders.

PRESSADVANTAGE – Rocket CRM has announced an expanded focus on its Missed Call Text Back feature, highlighting its role in addressing communication gaps that occur when inbound calls go unanswered. As ...