Smart, connected products are changing how value is created for customers, how companies compete, and the boundaries of competition itself. by Michael E. Porter and James E. Heppelmann Information ...

A better way to drive growth and profitability by Scott Magids, Alan Zorfas and Daniel Leemon When companies connect with customers’ emotions, the payoff can be huge. Consider these examples: After a ...

Katelyn is a writer with CNET covering artificial intelligence, including chatbots, image and video generators. Her work explores how new AI technology is infiltrating our lives, shaping the content ...

The top video conferencing services we've tested help you stay connected and communicate with clients, team members, and anyone else, no matter where you are. I’ve been writing about consumer ...

Consumers are increasing their media consumption via mobile and connected TVs. Digital media companies are thriving, whereas traditional ones face challenges. Industry consolidation has left a few key ...