From customer support to internal IT management, help desk software keeps everything running smoothly. We've put the top solutions to the test to help you choose the right one for your small business.

CISA has flagged a critical SolarWinds Web Help Desk vulnerability as actively exploited in attacks and ordered federal agencies to patch their systems within three days. Tracked as CVE-2025-40551, ...

Microsoft observed active exploitation of internet-exposed SolarWinds Web Help Desk vulnerabilities enabling lateral movement. Attackers abused legitimate tools, PowerShell, and RMM software to ...

As a staff writer for Forbes Advisor, SMB, Kristy helps small business owners find the tools they need to keep their businesses running. She uses the experience of managing her own writing and editing ...

The thick client is making a comeback. Here’s how next-generation local databases like PGlite and RxDB are bringing ...

Looking for an alarm system to make you feel more secure? We've tested all the top professional and DIY home security systems to help you decide which is right to protect your family and property.

In a social media post, Sam Altman said Peter Steinberger will help "drive the next generation" of products at OpenAI.

IBM or International Business Machines Corp had its worst day on stock market in more than 25 years on Monday, February 23.

Leeron is a New York-based writer who specializes in covering technology for small and mid-sized businesses. Her work has been featured in publications including Bankrate, Quartz, the Village Voice, ...

The UN World Food Programme (WFP), the world's largest humanitarian organisation, is inviting applications for its internship programme, entry and middle-level jobs.

Researchers at the School of Biological Sciences of The University of Hong Kong (HKU) have uncovered how eukaryotic cells can control gene activity even after losing one of their major gene-regulatory ...

Amdoc’s new aOS architecture can plug into any cloud, LLM or existing OSS/BSS stack It uses agents to gather information and acts on rules predetermined by telcos Outcome-based SLAs will determine the ...