Marketing automation takes digital contact with customers so much further than en masse generic email sends. Through a series of steps—a workflow—the automation process delivers the right content at ...

Fabien Deshayes discusses the strategies behind Monzo’s Developer Velocity squad. He explains the "Platform as a Product" mindset, emphasizing the need for engineers with product acumen and tenure. He ...

New data centres are springing up worldwide as demand soars for artificial intelligence and cloud computing, with Asia one of ...

Don’t start with moon shots. by Thomas H. Davenport and Rajeev Ronanki In 2013, the MD Anderson Cancer Center launched a “moon shot” project: diagnose and recommend treatment plans for certain forms ...