While ERP excels at post-sale management, it leaves a critical gap in managing relationships that determine customer loyalty.

New release adds global database connections, logical datasources, relational validation and flexible inspections to ...

WALTHAM, Mass., Feb. 02, 2026 (GLOBE NEWSWIRE) -- Rocket Software, a global technology leader in modernization software, today announced it has entered into a definitive agreement to acquire the ...

American Tire Distributors (ATD) launched an enhanced Customer Loyalty Program for dealer partners, effective Jan. 1. The platform simplifies rewards and aligns with how tire retailers manage their ...

SPRINGFIELD, Mo. (KY3) -Spire Natural Gas is preparing to roll out a new customer assistance program. The company says the Customer Charge Waiver Program will start early next year. People who meet ...

New privacy models, zero-copy activation and AI orchestration are rewriting the rules for how customer intelligence gets built and used. Customer Data Platforms (CDPs) were once hailed as the answer ...

Customer journey analytics software aims to help businesseses understand, optimize and personalize every step of the customer experience. By aggregating and analyzing data from touchpoints across both ...

Salesforce announced Agentforce Voice, a feature that allows companies to have artificial intelligence agents answer customer service calls. The Agentforce product, which also includes text chat, now ...