AI Scambaiters: O2 creates AI Granny to waste scammers’ time
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AI Scambaiters: O2 creates AI Granny to waste scammers’ time
O2 has created human-like Daisy, an AI ‘Granny’ to answer calls in real time from fraudsters, keeping them on the phone and away from customers for as long as possible. With Daisy revealing how you’re not always speaking to the person you think you are, O2 is urging customers to remain vigilant, leave ‘scambaiting’ to the AI experts ...
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