Effective Tools for Mediating Conflict Between Two Employees | Dr. Jeremy Pollack
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YouTubeDr. Jeremy Pollack - Pollack Peacebuilding Systems
Effective Tools for Mediating Conflict Between Two Employees | Dr. Jeremy Pollack
In this video, we touch upon the essential steps for mediating conflict between employees. While comprehensive conflict mediation requires in-depth training, we outline crucial high-level principles: setting ground rules, maintaining composure, focusing on specific behaviors, and keeping a positive, forward-looking perspective. For professional ...
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