What is agent utilization and how to improve it (2026 guide)
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What is agent utilization and how to improve it (2026 guide)
Explore what agent utilization is, how to calculate it, and how to use it to improve call center performance in a convenient way.
2021年6月22日
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Dollar’s Black Friday & Cyber Monday super sale is here! Save 25% off the base rate* of your next rental. *Use Promo Code 101497. Offer ends 12/02/19. Valid for rentals on 12/03/19 - 01/31/20. Discount applies to pay later base rate. Taxes and fees excluded. Excludes Hawaii. Additional terms apply. | Dollar Car Rental | Facebook
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Kung anong bilis ng pagdami ng nagkaka-COVID, posibleng biglang dami rin ang ma-oospital. Ayon nga sa OCTA Reasearch Group, posibleng sa susunod na linggo, 70% na ang hospital utilization rate sa Metro Manila. Katunayan, itinuturing na ng OCTA na isang severe outbreak ang nangyayaring hawahan sa National Capital Region. | Jan. 11, 2022 | GMA News
Kung anong bilis ng pagdami ng nagkaka-COVID, posibleng biglang dami rin ang ma-oospital. Ayon nga sa OCTA Reasearch Group, posibleng sa susunod na linggo, 70% na ang hospital utilization rate sa Metro Manila. Katunayan, itinuturing na ng OCTA na isang severe outbreak ang nangyayaring hawahan sa National Capital Region. | Jan. 11, 2022 | GMA News
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